BPM Meets Mobile: Low-code Development

As the wave of digital transformation disrupts businesses, each day the landscape of almost every industry is looking increasingly different than the one we were all familiar with. Companies are continuously looking at ways to improve their operations and logistics to give them a jump on their competitors. Change is inevitable and the companies that are always looking for new ways to improve their business processes, are the ones that thrive. There are two areas in the enterprise tech industry that are showing great potential in positioning organizations for the digital wave. These two technologies are BPM (Business Process Management and Rules) and Mobile.

Mobile devices are a key channel of engagement for employees and customers. A new generation is entering into the business world that has been reared on digital and mobile technologies and companies need to respond. Look no further than the financial services industry. In the article U.K. Millennial Wallets are The Target: Digital and Mobile is The Key, Dina Medland says, “millennials are most likely to engage with the bank via mobile banking- over 70% do so each month”. Business applications running on mobile devices offer new ways for businesses to expand their reach and engage with their stakeholders. This in turn has a ripple effect on ‘business as usual’, prompting leaders to rethink and streamline their business processes. Mobile solutions can add tremendous value in further automating business processes and, in some instances, can redefine business models in many different ways. Whether you need an application for your field engineers to be alerted to problems in a more timely manner, or whether your sales reps need to be able to close deals at the point of sale, or if you’re a retail company and need to tap into mobile consumers, you will need to consider how mobile apps and business processes can work in tandem to deliver better business outcomes. Mobile apps are not just about automating an existing process and making it available via the mobile channel. Mobile offers a way to think outside the box and reinvent processes that deliver more value faster..

However, deciding you want to build a mobile application is only half the battle. Developing an application goes deeper than the user experience and the end product that you see on the screen. Some applications will need a team of skilled IT developers in order to get the job done. However mobile solutions are in high demand and there is a scarcity of talent qualified to do the job. This is where Low-code tools come in handy, both for mobile app development but also for configuring and adapting underlying business processes. These little-to-no code tools are very visual and easy to navigate with drag and drop features, making it very simple for a non-developer to create a mobile application. Low code BPM tools, on the other hand, help business analysts automate and adapt business processes to meet changing rules and demand patterns.

The simplicity of a Low-code tools allow lines of business to help design and create these mobile apps without getting overwhelmed with the technical aspects. They enable developers to compose or configure applications rather than purely code them, and as such are sometimes referred to as ‘low code’ platforms. This not only frees up IT, but also allows for more fluent discussion between LOB and IT employees on what their mobile direction should be.

The idea for most mobile solutions isn’t to recreate the wheel, it’s rather to implement an application that will transform and improve the quality of underlying business processes. Find out more on how our Low-Code Mobile and BPM Platforms can help your business! Check out our webinar, BPM Meets Mobile and Low Code Development and it’s supplemental PDF.

For more information email mobile@redhat.com or visit https://www.redhat.com/en/technologies/mobile/application-platform

Creating a Mobile App That Makes Sense

In an ever-changing tech world, mobile solutions are becoming more prevalent throughout all industries. Everyday processes are required to be faster, smoother, and overall more efficient. Companies who don’t have a mobile solution are becoming more and more subject to fall behind in their industry. However, with all the hype around mobility, many companies are going about it the wrong way. They are making crucial mistakes in properly identifying and aligning their needs with the right type of mobile application. Finding the right mobile solution can be confusing, so what do you need to be looking at to get started on your path to mobility?

Find The Purpose First

The first thing a company must look at is what they are trying to accomplish with their mobile app. It is vital to define the business case before you begin to even think of what your application will look like. Too often companies think of the app’s functionality and UX before they understand what the business problem is that they are trying to solve and how a mobile solution will impact this. Identifying a key business issue such as generating a new source of revenue growth, engaging with customers across multiple channels, or streamlining a specific business process to create more productivity should be your first step in prioritizing your use cases for mobile. Thinking this way will help you prioritize app projects and define the business objectives and some KPIs for your mobile app upfront. It will also prompt you to think about the current systems you will need to integrate into the mobile solution and how complex integration may be once it is time to start building. This will save wasted time and money on developing apps that may be too complex and costly for the expected value that they will yield.

Collaborate

Once you’ve figured out the business case for your application, it’s time to figure out its functionality. This will ultimately tell you how complex and how costly your mobile project will be. While exploring everything the app will need to do, it is necessary to gather input from the end users as early in the design and development cycle as possible. These are the people who have the most experience with existing systems, understand the pitfalls of current processes, and can think of how something like a smart phone can help their workflow. They can add great value in deciding what functions are needed for the mobile app, and which functions are not. If you go to them after the application design process is over, you risk wasting time having to go back to add functionalities that are needed or subtract the ones that are useless. The best mobile projects are those that incorporate IT, LOB, and the end user’s input into the design of the applications early and often.

Download our white paper: Calculating the Investment in Mobility to read more on developing your mobile plan.

For more information email mobile@redhat.com or visit https://www.redhat.com/en/technologies/mobile